Avanti West Coast is a UK-based train company providing services on the west coast between Scotland, North Wales and several English cities, including London.
Ticket types include first class, standard premium and standard class.
About six weeks before my departure, I bought a one-way ticket from Glasgow Central Station to London Euston Station for $257, or about £209. It was my first time buying a first-class ticket. In comparison, standard tickets start at around $40, or £32.80, depending on timing.
Insider paid for the trip, according to our reporting standards.
The journey was supposed to take four hours and 37 minutes, but ended up being delayed by about 40 minutes. I was still happy because even with the delay it took less time than the drive which takes almost 7 hours.
My journey started on the morning of 1 June at Glasgow Central Station. I arrived more than an hour before my scheduled departure time so I could enjoy the station’s first-class lounge.
The first class lounge was located at the information desk. The door was locked and I was called in by an employee who did not ask for my ticket.
Once inside I noticed several other customers who came in after me were also not asked to show their tickets. I was surprised that anyone could walk in.
An Avanti West Coast representative declined to comment on the file when contacted by Insider regarding access to the first-class lounge.