Global Digital Experience Monitoring Market to 2028

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Global Digital Experience Monitoring Market:

Global Digital Experience Monitoring Market:

Global Digital Experience Monitoring Market:

Dublin, Aug. 2, 2022 (GLOBE NEWSWIRE) — The report “Digital Experience Monitoring Market Forecast to 2028 – COVID-19 Impact and Global Analysis By Enterprise Size, Deployment Type, and End-User” has been added to’s offer.

The global digital experience monitoring market size is expected to grow from US$2,156.71 million in 2021 to US$5,960.87 million in 2028. The digital experience monitoring market size is estimated to grow at a CAGR of 15, 9% from 2022 to 2028.

The customer feedback system that is essential to any functional and profitable industry has been enhanced thanks to technological advancements. For example, companies implement an online feedback system using an advanced Customer Relationship Management (CRM). As a result, customer input directly assists in making real-time changes and updating the company’s software to perform a real-time quality assessment and adjust or change if necessary.

Any business going through a digital transition needs to implement digital experience monitoring systems. Streamlining the digital procedures of running a business lays a strong foundation for future system changes or continuous innovation.

The increase in adoption of technologies such as the Internet of Things (IoT), artificial intelligence (AI) and big data across industries is fueling the market share of digital experiences and helping companies solve problems and improve IT decisions related to to devices and application performance.

According to Statista, there will be 35.82 billion IoT devices installed worldwide as of 2022 and there will be 75.44 billion devices by 2025. From smartwatches to voice assistants, IoT gadgets are changing the way we work, communicate and interact with each other. Consumer Internet and media devices such as smartphones, automobiles, IT infrastructure, and asset tracking and monitoring are the most important IoT devices in the consumer market. End-user adoption of smart devices is a key driver for end-user experience monitoring, which will drive demand for the digital experience monitoring market.

Cloud and mobility are accelerating an unprecedented wave of business transformation, with 70% of the top ten global enterprises being founded for the first time. Companies such as Amazon, Southwest Airlines, Apple, Disney, TD Bank and others are emphasizing their customers and end-user experience to improve the software/application they provide, impacting the market share of digital experience monitoring. As more digital services move beyond firewalls and Application Performance Management (APM) becomes less cost-effective, end-user or digital experience monitoring (DEM) technologies will become increasingly popular. That’s why modern end-user digital experience monitoring solutions are purpose-built to monitor performance and availability from the user’s perspective.

Insurers use IoT to correctly identify risks, improve customer interaction, and speed up and simplify the underwriting and claims process in the financial industry. For example, auto insurers have traditionally used indirect factors to determine premiums, such as a driver’s age, residence, and creditworthiness.

Thanks to the Internet of Things, data is now available on driving behavior and vehicle use, such as the speed of the car and the frequency of driving at night. The technology allows insurers to contact customers more frequently and offer new services based on the data collected. Clients often deal primarily with agents or brokers and get the insurer directly only for policy renewal or claims management, making the digital experience monitoring market fit for efficiency gains. Thus, to improve the performance of the IoT application and system, end-user or digital experience (DEM) monitoring plays a vital role.

Impact of COVID-19

APAC is heavily affected by the COVID-19 pandemic by many cases. The country is the most crucial manufacturer and industrial producer as it trades more manufacturing goods than any other country in the world, and it is a global leader in different types of goods. The Center for Strategic and International Studies has revised estimates of China’s growth and a fall in GDP was observed in 2020.

Other major economies, such as India, South Korea, Australia and Japan, have also been hit by the pandemic and are experiencing a decline in digital experience following market growth. However, the increasing number of COVID-19 cases and high death rates in countries such as India and several Southeast Asian countries had a slight impact on the market growth in 2020.

In addition, the increasing use of advanced technologies in the region, such as AI and IoT, would boost the market after the COVID-19 pandemic. These technologies are becoming increasingly important in improving IT choices and helping organizations effectively solve challenges related to user experience and device performance. Therefore, the impact of the COVID-19 pandemic on the growth of various industries in the region has slightly affected the digital experience market growth in 2020.

Main topics covered:

1 Introduction

2. Main takeaways

3. Research methodology

4. Digital Experience Monitoring Market Landscape
4.1 Market overview
4.2 PEST analysis
4.2.1 North America
4.2.2 Europe
4.2.3 APAC
4.2.5 SAM
4.3 Ecosystem analysis
4.4 Expert opinion

5. Digital Experience Monitoring Market – Key Market Dynamics
5.1 Market factors
5.1.1 Demand for a better end-user experience
5.1.2 Application of advanced technologies
5.2 Market Restrictions
5.2.1 Implementation risk of monitoring systems
5.3 Market opportunities
5.3.1 Adoption of AI & IoT in Fintech Activities
5.4 Future trends
5.4.1 EUEM overshadows APM
5.5 Impact analysis of drivers and limitations

6. Digital Experience Monitoring Market – Global Market Analysis
6.1 Global Digital Experience Monitoring Market Overview
6.2 Global Digital Experience Monitoring Market Forecast and Analysis
6.3 Market Positioning – Top Five Players

7. Digital Experience Monitoring Market Analysis – By Company Size
7.1 Overview
7.2 Digital experience monitoring market, by company size (2021 and 2028)
7.3 Large companies
7.3.1 Large Enterprises: Digital Experience Monitoring Market – Revenue and Forecast to 2028 (US$ Million)
7.4 SMEs
7.4.1 Overview
7.4.2 SMB: Digital Experience Monitoring Market – Revenues and Forecasts to 2028 (US$ Million)

8. Digital Experience Monitoring Market – By Deployment Type
8.1 Overview
8.2 Digital Experience Monitoring, by implementation type (2021 and 2028)
8.3 On location
8.3.1 Overview
8.3.2 On-Premises: Digital Experience Monitoring Market – Revenues and Forecasts to 2028 (US$ Million)
8.4 Cloud
8.4.1 Overview
8.4.2 Cloud: Digital Experience Monitoring Market – Revenues and Forecasts to 2028 (US$ Million)

9. Digital Experience Monitoring Market Analysis – Per End User
9.1 Overview
9.2 Digital Experience Monitoring Market, by end user (2021 and 2028)
9.3.1 Overview
9.3.2 BFSI: Digital Experience Monitoring Market – Revenues and Forecasts to 2028 (US$ Million)
9.4 IT and Telecommunications
9.4.1 IT and Telecommunications: Digital Experience Monitoring Market – Revenue and Forecast to 2028 (US$ Million)
9.5 Retail and consumer goods
9.5.1 Retail and Consumer Goods: Digital Experience Monitoring Market – Revenue and Forecast to 2028 (US$ Million)
9.6 Healthcare and Life Sciences
9.6.1 Healthcare and Life Sciences: Digital Experience Monitoring Market – Revenue and Forecast to 2028 (US$ Million)
9.7 Others
9.7.1 Others: Digital Experience Monitoring Market – Revenue and Forecast to 2028 (US$ Million)

10. Digital Experience Monitoring Market – Geographical Analytics

11. Impact of the COVID-19 Pandemic on the Digital Experience Monitoring Market
11.1 Overview
11.2 North America: Impact Assessment of COVID-19 Pandemic
11.3 Europe: Impact Assessment of the COVID-19 Pandemic
11.4 APAC: Impact Assessment of COVID-19 Pandemic
11.5 MEA: Impact Assessment of COVID-19 Pandemic
11.6 SAM: Impact Assessment of COVID-19 Pandemic

12. Industrial Landscape
12.1 Overview
12.2 Market Initiative
12.3 Merger and acquisition
12.4 New development

13. Company Profiles
13.1 AppDynamics LLC
13.1.1 Key facts
13.1.2 Company description
13.1.3 Products and services
13.1.4 Financial overview
13.1.5 SWOT analysis
13.1.6 Main developments
13.2 BMC Software, Inc.
13.2.1 Key facts
13.2.2 Company description
13.2.3 Products and services
13.2.4 Financial overview
13.2.5 SWOT analysis
13.2.6 Main developments
13.3 Broadcom Inc.
13.3.1 Key facts
13.3.2 Company description
13.3.3 Products and services
13.3.4 Financial overview
13.3.5 SWOT analysis
13.3.6 Main developments
13.4 Catchpoint Systems, Inc.
13.4.1 Key facts
13.4.2 Company description
13.4.3 Products and services
13.4.4 Financial overview
13.4.5 SWOT analysis
13.4.6 Main developments
13.5 Dynatrace LLC
13.5.1 Key facts
13.5.2 Company description
13.5.3 Products and services
13.5.4 Financial overview
13.5.5 SWOT analysis
13.5.6 Main developments
13.6 IBM Corporation
13.6.1 Key facts
13.6.2 Company description
13.6.3 Products and services
13.6.4 Financial overview
13.6.5 SWOT analysis
13.6.6 Main developments
13.7 Micro focus
13.7.1 Key facts
13.7.2 Company description
13.7.3 Products and services
13.7.4 Financial overview
13.7.5 SWOT analysis
13.7.6 Main developments
13.8 Oracle Corporation
13.8.1 Key facts
13.8.2 Company description
13.8.3 Products and services
13.8.4 Financial overview
13.8.5 SWOT analysis
13.8.6 Main developments
13.9 Riverbed Technology, Inc.
13.9.1 Key facts
13.9.2 Company description
13.9.3 Products and services
13.9.4 Financial overview
13.9.5 SWOT analysis
13.9.6 Main developments
13.10 SAP SE
13.10.1 Key facts
13.10.2 Company description
13.10.3 Products and services
13.10.4 Financial overview
13.10.5 SWOT analysis
13.10.6 Main developments
13.11 ControlUp Technologies LTD
13.11.1 Key facts
13.11.2 Company description
13.11.3 Products and services
13.11.4 Financial overview
13.11.5 SWOT analysis
13.11.6 Main developments
13.12 Lakeside Software, LLC
13.12.1 Key facts
13.12.2 Company description
13.12.3 Products and services
13.12.4 Financial overview
13.12.5 SWOT analysis
13.12.6 Main developments
13.13 Aternity LLC
13.13.1 Key facts
13.13.2 Company description
13.13.3 Products and services
13.13.4 Financial overview
13.13.5 SWOT analysis
13.13.6 Main developments
13.14 Nexthink SA
13.14.1 Key facts
13.14.2 Company description
13.14.3 Products and services
13.14.4 Financial overview
13.14.5 SWOT analysis
13.14.6 Main developments

14. Appendix

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