How to cancel or freeze your PureGym membership

Ready to cool off from the gym? (Photo: Nathan Stirk/Getty Images)

With the UKs cost of living crisis hitting many people hard – reaching highest level in 30 years – Britons have decided to cancel their unnecessary monthly spending, including Spotify Premium and Disney Plus.

When putting together a budget, some may re-evaluate whether their expensive gym membership is worth the cost.

Can you opt for outdoor walking instead? How about taking online classes? There are already plenty of alternative exercises for people who don’t like the gym.

If you’re considering canceling your PureGym membership, we’ve got all the details you need to know.

How to cancel PureGym membership

When canceling your PureGym membership, there are two things you should take into account: the type of membership you have and the agreed cancellation period.

Many people have a monthly ongoing membership with PureGym, and the easiest way to cancel is to do it yourself online.

Female runner running along the road

With summer approaching, it’s a great time to trade the gym for the outdoors (Picture: Getty)

The step-by-step process for doing this includes:

  • Login to your member area
  • Select “Your Profile” then select “Freeze or Cancel”
  • Follow the on-screen instructions to cancel

To cancel a recurring monthly contract, you must cancel your membership at least four business days before your next payment or the payment will be stopped.

If you have signed up for a fixed-term membership, you will need to contact a member of PureGym’s Member Services Team to assist you in canceling the membership.

Search for local boot camps or host your own with friends (Photo: Getty)

You are entitled to a 50% refund for the remaining days of your membership.

To cancel your membership, send an email to:, stating your wish to terminate your membership.

What are the different PureGym membership plans?

There are several ways to be a PureGym member, so if you don’t want to cancel altogether, there may be another solution that will save you some money.

For monthly subscriptions, where you pay by direct debit every month, the options are:

  • Off peak – off-peak gym access from £9.99 per month (depending on location). Off-peak times also vary by location.
  • Core – 24/7 access to a chosen location from £12.99 per month (registration fee included)
  • Plus- 24/7 access to power station locations from £18.99 per month (inc. registration fee)

Other membership options include:

  • Fixed term – you can save up to 10% off by pre-paying for access for 6, 9, or 12 months
  • Student – Valid Unidays members can save 30% on memberships
  • Business discounts – often employers have discounts or discount deals for their employees. Contact your HR to find out if you have any PureGym discounts.

Man walking his dog

If you have a dog, why not take a walk and save on gym costs? Or offer to walk a friend’s dog (Picture: Getty)

How to freeze your membership

If you just want to pause your gym membership while things are settled, you can freeze your membership for up to three months.

The advantage of this is that, if you decide to reactivate it, you are guaranteed to get your original membership price.

For Core members, it costs £6.99 per month to freeze your membership, and you don’t have to pay your monthly membership fee.

PureGym Plus members can freeze their membership for free for up to three months in any 12-month period.

There are places where you can swim for free — if you’re brave enough to weather the elements (Photo: Getty)

Alternatives to the gym

There are plenty of ways you can work out without paying for a gym.

MORE: More than 1,500,000 cancel Netflix, Disney+ and Now TV over cost of living crisis

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