A teenager was denied boarding a flight in Glasgow Prestwick – despite his passport not expiring for five months.
Zak Schoneville (15) was due to fly to the sunny island of Tenerife on Monday with his family – who live in Motherwell.
He had arrived at the airport at 4am for the 6:10am flight with parents Lisa and Neil and sister Lily, 13.
However, after arriving at the gate, Ryanair told the family they would not be able to board the plane and claimed that Zak’s passport had expired – even though it still has five months to run, The Mirror reports.
Zak’s passport was issued in March 2017 and has an expiration date of October 31, 2022. This meets the current EU requirement to be less than 10 years old and valid for at least three months from the passenger’s return date.
This means that travel in Spain and all other EU countries is legal until July 31 of this year.
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Mother Lisa Schoneville told The Independent of the incident: “He explained that this was due to Brexit and that passports were only valid for five or ten years from the date of issue.
“We didn’t want to cause a stir at the check-in desk, so we left and sat down to investigate further. We couldn’t find any information about this rule and could only find the information about the 10-year passport rule.”
This is the EU requirement that UK passports be less than 10 years old on the day of travel to Europe. All children’s passports, which are valid for a maximum of five years and nine months, automatically meet this requirement.
Ms Schoneville added: “We have asked for links to websites on numerous occasions but have never been given physical evidence. They told us they had called ‘Ryanair Immigration’ and advised them to refuse our trip.
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“We asked them to call again in our presence so we could hear what they had to say. ‘Ryanair Immigration’ confirmed that we were not allowed to travel.”
Back home in Motherwell they called Ryanair again and were told that Zak would need six months on his passport before traveling to the EU and three months on his passport to travel back to the UK. However, these requirements are incorrect.
A Ryanair statement on passport validity said: “Ryanair complies with all European Commission travel regulations and passengers traveling between the EU and the UK after the end of the transition period must have a passport valid for no more than 10 years is.”